Already an onboarded Provider?
Have the shift date/time, address/intersection, and role ready.
We text matching workers immediately. You'll get a confirmation update.
Up to 5 shift requests total
Up to 2 broadcasts/day
Cancel anytime
Weāll text you 48 hours before your trial ends to choose a plan.
25 worker pool size
30 broadcasts/mo.
$1000 setup waived
Lock in pricing while active
No credit card required for trial
50 worker pool size
60 broadcasts/mo.
Monthly fill-time + coverage report (PDF)
Add-ons and overages unlocked
75 worker pool size
90 broadcasts/mo.
priority support window
A Broadcast is one outbound text alert sent to matched workers for a specific shift.
Shift request = one shift submitted.
BenchDispatch helps you fill urgent shifts fast by texting a pre-vetted pool of available workers in Toronto/GTA.
You submit a shift request (date/time, area, address, role).
We broadcast it to matching workers immediately.
Workers reply YES, and we confirm the best match with you.
A Broadcast is a targeted shift alert sent to matched workers by tier.
Each broadcast follows a structured escalation process to prioritize reliability before widening availability.
Your most trusted and highest-performing workers are notified first.
If no one accepts within the response window, a follow-up reminder is sent to the same group.
This ensures:
Continuity of care
Familiar staff
Minimal onboarding disruption
Only after two priority attempts does the pool expand.
If the shift remains unfilled, the alert expands to qualified workers who:
Have worked with your agency previously
Meet compliance standards
Remain available for shifts
This widens coverage while maintaining quality control.
If the shift is still unfilled:
Backup workers may be notified
Bonus incentives can be offered
Agency coverage becomes the final option
All attempts are time-stamped and logged.
This tiered system:
Reduces agency usage
Protects continuity of care
Allows you to offer shift bonuses strategically
Creates auditable records of worker acceptance and payment
Every broadcast is logged.
Every acceptance is time-stamped.
Every bonus (if offered) is traceable.
You are not āsending messages.ā
You are operating a structured internal workforce escalation protocol.
Most requests are submitted in under 3 minutes. Broadcasts go out within 60 seconds.
Use the form whenever possible (it captures everything accurately). If itās urgent and you canāt access the form, you can email us with the facility name + date/time + address + role.
Start time, end time, area, exact address/intersection, role, pay rate (if applicable), and any must-have notes (parking, dress code, unit, etc.). No clinical details.
Use whatever roles you list in your form (e.g., PSW, RPN, RN, Housekeeping). If you donāt see a role, pick āOtherā and specify.
Workers reply YES by text. If multiple workers reply YES, we prioritize the best match based on area/availability/reliability.
There are two rounds alerting highly qualified workers for the request. Your shift request goes to a larger range of workers that may not exactly fit the criteria desired. Backup workers and your agency are the last resort.
You stay in control. Weāll send you the confirmation/update once a worker is confirmed.
Toronto + GTA. You can select your preferred areas during onboarding so we route requests correctly.
The ability to purchase extra broadcasts and worker slots per month.
Extra broadcasts: $15 per 10 /
Extra worker slots: $25 per 25
Weāll text you 48 hours before your trial ends to choose a plan. If you donāt pick one, new broadcasts stop (your data stays).
Yes. No long-term commitment.
No, but bigger pools fill faster. We can help you build your pool via worker onboarding links.
Noāoperational scheduling info only.
Email us anytime. For urgent staffing issues, include facility name + shift date/time + address + role.